FAQ
- A 5-inch or 7-inch E-Motion Frame (depending on which one is chosen).
- A USB-C cable
- A power adapter
- A instruction manual
1. Connect the E-Motion Frame to your Windows/Mac Laptop using the provided USB-C cable.
2. Transfer up to 2GB of photos and videos to the designated folder that pops up, ensuring they are in the correct format (JPG, BMP, PNG for images; MP4, AVI, MOV, WMV for videos) and that their resolution matches the screen resolution for the best display.
3. Arrange the files in your preferred order for continuous loop display.
4. Disconnect, power it on, and enjoy your lovely memories!
Yes! Here's how you can easily select a specific file directly on the frame:
- Ensure you've already transferred multiple files to the frame using your PC.
- Long press the "Volume" button to open the file selection menu.
- Short press the "Volume" button to scroll through the available files.
- Long press the "Volume" button again to confirm your selection.
Once selected, the frame will loop your chosen file.
Yes! You can easily control the sound on the back of the E-Motion Frame:
- The volume ranges from 0 to 6, with 0 being mute.
- Adjust it step-by-step through levels 1, 2, 3, and so on, up to 6.
- After reaching 6, it cycles back to 0.
Simple and convenient for any setting!
Yes! The E-Motion Frame offers flexible power options:
- It has a built-in rechargeable battery that lasts for a couple of hours.
- Comes with a USB-C cable included in the packaging for charging.
- To keep it on 24/7, simply leave it plugged in, and it will function seamlessly!
We offer FREE worldwide shipping.
Shipping Times (excludes processing time):
- US: 7-14 days.
- International: Times may vary. For more details, please refer to our shipping policy.
We also offer FREE 30 day money back guarantee. For more details, please refer to our refund policy.
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